Do you have questions about our services? Below, you’ll find detailed answers that aim to make your experience with Corporate Sedan clear and enjoyable.
Please book your reservation at least one day in advance to ensure we can accommodate your transportation needs.
You have the flexibility to cancel your reservation up to two hours before your scheduled pickup time without any penalty.
Once your journey is complete, we will automatically generate and send a receipt to your email address.
The final charge may include additional fees for parking, tolls, and waiting time or adjustments due to route changes that weren’t included in the original quote.
At Philadelphia International Airport (PHL), you will meet your driver at the bottom of the steps leading into the Baggage Claim area. At Newark (EWR) and JFK Airports, please proceed to the designated Passenger Pick-Up Zones outside the terminals.
We continuously monitor all inbound flights so we are always aware of your arrival time. This ensures that your chauffeur is ready to meet you, regardless of any flight delays.
Yes, we welcome pets in our vehicles. Please ensure they are secured for their safety and the cleanliness of the vehicle.
We will send you a text message two hours before your scheduled pickup containing your chauffeur’s name and phone number. Feel free to call or text your chauffeur directly if you need to communicate with them.
Our chauffeurs undergo extensive training, including one week in a classroom setting and another week shadowing a senior chauffeur. This comprehensive training ensures they meet our high standards for safety and customer service.
You can easily make changes to your booking by calling 267.715.2115, texting, or emailing us at reservations@sedanservice.com. We strive to accommodate your needs and adjust your reservation as requested.
An additional stop on a one-way trip typically incurs a fee of $20 to $25. However, depending on the specifics of your booking, we often waive this charge for round-trip services.
We provide a 15-minute grace period after the scheduled pickup time. After this, a waiting fee may apply.
You will be charged for the service after your trip is complete. We ensure all charges are transparent and communicated in advance.
If you need further assistance or wish to discuss specific details about our services, please don’t hesitate to contact us at 267.715.2115 or via email at reservations@sedanservice.com. Our team is ready to help you 24/7 with any inquiries you might have.
Check out what our clients have to say about their experience with us.
Our driver arrived a few minutes early, was professional, courteous and got us to the airport for our early morning flight without any problem! The car was immaculate and comfortable. I especially liked the 24 hour and 2 hour trip notification that was sent via email. It was reassuring to know they were following up. I highly recommend Corporate Sedan for any transportation needs!
Celeste C.
Great customer service- tracking my flight, noting it was going to land 40 minutes early…and making the adjustment so someone was there to meet me at the airport early! Also, receiving a confirmation email 24 hours prior was reassuring as well. Thank you!!
Lynly C.
We pride ourselves on providing the safest and most modern ride for our clients. Our luxury car service is reserved by those who know they can always rely upon us, regardless of where or when their event will take place!
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