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5 Tips For Using A Sedan Service


MAKING A CAR SERVICE WORK FOR YOU:

Being an informed consumer is important, no matter what kind of purchase you’re making. When you do a little research before you buy, you save time, worry, money, and work. It’s no different whether you’re buying a washing machine, a gym membership, a set of golf clubs, or a sedan service. Use the tips below to make sure you ride smart every time you use a sedan service

Before we list the 5 most important tips when hiring a car service, here are some other articles and information to help your research, getting an accurate rate, asking the right questions and finally placing your trust in a quality sedan service:


5 TIPS WHEN DECIDING ON A PROFESSIONAL CAR SERVICE:

We think you may be surprised how many different challenges can be solved by using a private sedan service when traveling throughout the country and the world. We know because we listen to our own customers and have 20 years of experience providing this service.

Here are the top 5 tips we recommend you think about as you plan your travels and include a car service:

1. Choose A Reputable Company

Choosing a reputable sedan service is the difference between riding smart and being taken for a ride. As you evaluate your options, be sure you place a personal phone call to each service’s phone number. Do the people who answer your call sound professional and helpful? Are your questions answered courteously? If you have to leave a voice mail, is your call returned promptly? Remember to visit the Web sites of the sedan services you’re evaluating, too. The sites should look professional and be free from typos and other errors. They should also feature online quote request forms and passenger profiles. Look for evidence that the site is regularly updated (e.g., regular blog posts, specials that change according to the time of year, promotions that are based on community events, etc.). All of these indicate that the sedan service you’re choosing is a legitimate business operation that takes its customers seriously.

2. Plan Ahead

You’d never turn up at your dentist’s office unannounced and expect the hygienist to see you on the spot – you have to call ahead of time and get an appointment. The same goes for securing a sedan service. It’s essential to make a reservation, whether you need the service for a ride to the airport, a client’s office, a business lunch, or anywhere else. When you book an appointment with your sedan service, you’ll be assured that the vehicle and driver you want are there exactly when you specify, in plenty of time for you to arrive safely at your destination. Most sedan services give you the option to make your booking over the phone or online for maximum convenience. Either way, you’ll have the peace of mind that comes from knowing you’re “in the book.”

3. Check Out The Drivers

It’s important to check out the people who make the sedan service possible in the first place: the drivers. Before you decide on a service, find out about the drivers. Are they bonded employees or independent contractors? How are their safety records? What about their training? Does the sedan service require its drivers to complete a defensive driving course or qualify for any kind of special driver’s license? As you make your phone calls and do your online research, see if there are photos or profiles of the different companies’ drivers. These people may be coming into regular contact with your colleagues, superiors, or clients, so it’s essential that drivers are well groomed, neatly dressed (a uniform is an extra nice touch), and professional.

4. Ask The Right Questions

There are no stupid questions when you’re considering your options for a sedan service. Your hard-earned money (or your company’s) is paying for your car service. Make sure you get your money’s worth; ask for thorough answers to all of your questions before you sign any kind of contract or submit a payment. Some of the more important questions to ask include:

  • How long has your sedan service been in business?
  • What is your company’s safety record?
  • How many locations or offices do you have?
  • How many drivers do you have?
  • Do you perform background checks and drug tests on your drivers?
  • How many vehicles are in your fleet?
  • What kind of vehicles are in your fleet?
  • What are the ages of the vehicles?
  • How regularly do the vehicles get inspected and serviced?
  • Does a certified mechanic work on your vehicles?
  • Do you have 24-hour, 7-day-a-week, live customer service?

What are your charges and rates broken down by vehicle type and/or time period?

5. Consider Paying In Advance

O.K., you’ve done your homework: you’ve selected your sedan service, made your reservation, read up on the company’s drivers (and maybe even picked a specific driver based on the profiles available), and asked all of the right questions. You’re almost done! One thing more: should you pay for your ride in advance? In a word, maybe. If you are sold on the company’s reputation, yes. What if the unthinkable happens and your car and driver don’t show up? Or what if they show up, but they’re so late that you miss your important flight, business meeting, or client lunch? What if you need to cancel your ride in the event of an emergency? If you’ve pre-paid, you’re not only left without a ride, but you’re also out a lot of money. With a reputable company, this will not be a problem as they will refund your payment method or apply credit if that’s your desire. Or how about this scenario: you’ve paid in advance for your sedan service and there’s an unforeseen event (e.g., a multi-car accident or emergency road repairs) ahead of you on the freeway that snarls traffic. Your driver has to think fast, exit the freeway when possible, and take a longer, more circuitous route on back roads to get you to your destination. The extra distance and time are sure to cost more than what you originally paid. You always have the option of saving yourself the aggravation and pay for your ride at the end, once you’ve arrived (or pay only a deposit when you make your reservation).

 


GETTING THE MOST FROM YOUR CAR SERVICE:

Whether you are going on an annual vacation or need an executive car service for business purposes, when you find the right provider, you’ll probably find more and more ways to integrate this type of service into your life. We are constantly learning how we can make a difference in the lives of our customers. When the price is right and you have a reliable, trustworthy sedan company that shows you how personal service makes everything, you will travel with much less stress and much more ease.

Give us a try by requesting a rate or asking your questions. Use the button below to connect.


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5 Tips For Using A Sedan Service

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Check out what our clients have to say about their experience with us.

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Our first experience with your company and it was excellent. The driver was on time, courteous and knowledgeable. The car was clean, comfortable and quiet. We would certainly use your service again and will recommend.

Loretta M. H.

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Great customer service- tracking my flight, noting it was going to land 40 minutes early…and making the adjustment so someone was there to meet me at the airport early! Also, receiving a confirmation email 24 hours prior was reassuring as well. Thank you!!

Lynly C.

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